ETHOS JOB OPENINGS


 


CURRENT OPENING: PATIENT COORDINATOR

Ethos Integrative Medicine is a cash-based Regenerative Medical Practice with a focus on exceptional patient relationships. At Ethos, our mission is to help our patients “Live a life they love.” We are not your typical medical office. We thrive on approachability and communication while offering our patients progressive treatment options that get results.

Our ideal candidate has a kick-ass personality because they are a self-starter that is passionate, friendly, fun, detail-oriented and demonstrates exceptional customer service skills.

Job Summary

  • Patient Coordinators foster an atmosphere that demonstrates approachability, knowledgeability, and communication among patients and employees
  • Greets and assists patients, visitors, and vendors setting the example of positive attitude and exceptional customer service delivery
  • Anticipate and address patients’ service needs; thank patients with genuine appreciation
  • Develop business relationships with referring medical providers and staff
  • Develop and maintain positive working relationships with others
  • Contributes constructively to produce results in a cooperative effort, demonstrating ongoing enthusiasm, and commitment to work assigned.
  • Organizes front office space, consistently evaluating needs assessment to ensure the greatest efficiency of operations and productivity.
  • Call patients to confirm scheduled services
  • Update the appointments/cancellations list throughout the day, resolve scheduling issues, and inform providers of last minute changes
  • Answer questions about available services
  • Promote and sell clinic services
  • Ensure personal appearance is clean and professional
  • Issues and collects patient satisfaction surveys
  • Speak with others using clear professional language
  • Give clinic tours to new patients
  • Performs collection of payment
  • Ordering and maintaining supplement inventory
  • Participates in company training sessions and team building activities, including webinars and meetings.
  • Maintain HIPPA standards confidentiality of patient information
  • Scans all appropriate documents into the electronic medical records
  • Obtains required signatures on all medical and financial documents
  • Coordinates medical records retrieval
  • Follow company policies and procedures
  • Perform other reasonable job duties as requested by Supervisors
  • 30+ Hours per week

Education, Skills & Experience: 

  • Minimum High School Diploma or GED equivalent Required
  • Associate’s Degree, Hospitality Degree or Hospitality Experience preferred
  • Certified Medical Assistants also encouraged to apply
  • Customer service oriented and a true desire to be a team player
  • Basic level of skill with Microsoft Word, Excel and the ability to use other computer software
  • Demonstrates the ability to work effectively in a team environment.
  • Demonstrates problem solving skills in a complex environment.
  • Demonstrates effective interpersonal relations and customer service skills.
  • Good organizational and time management skills

** All applicants will be subject to pre-employment background screening and all offers will be contingent on the satisfactory background report.

HOW TO APPLY

  1. Take a DISC Profile Test (click here for a free version)
  2. Email Resume, Cover Letter and DISC Profile to hello@ethosscottsdale.com (Hint: Video Cover Letter = Extra Points)
  3. Make the Subject Line of the Email “When You Feel Great, Anything Is Possible!”
  4. Upload Resume and Cover Letter as a PDF
  5. Upload the Results of your DISC Profile
Location
Ethos Integrative Medicine
7054 E. Cochise Road, Suite B-200
Paradise Valley - North Scottsdale

Scottsdale, AZ 85253
Phone: 480-386-0030
Fax: 844-685-0302
Office Hours

Get in touch

480-386-0030